Customer's Frequently Asked Questions

Isn't The Smartest Way To Buy A Kitchen, Or Any Renovation Project, By Getting Several Firms To Bid On The Same Plan?

Yes & No. Yes, it's important to visit a number of companies (hopefully, recommended by either someone you trust or has done a recent project you have admired) to get a sense of who they are, what they have to offer, and how they operate. These exploratory visits are much like interviewing attorneys to draw up you will: you want to determine the firms's capabilities, and the person's credentials who represents that firm, to satisfy your needs.

On the other hand, getting three or more firms to bid on the same plan is really counter- productive. One of the very best services you should expect from a professional in the remodeling field is a thorough Needs Analysis. Your answers to some design solutions you never thought of and which still may be within your budgetary needs. Their goal should be the same as yours: to help you get as much as possible for the sum you are willing to invest.

How Can I Tell Which Company's Proposal Represents The Best Value?

There are four factors that affect the price of every remodeling project: it's scope or size, the quality of the products specified, the nature of the design, and the number and quality of the services performed.

Now let's take a kitchen project as an example. No doubt, you have asked the three potential kitchens suppliers to have their price based upon the same job parameters and quality grade of cabinetry, countertops, and related products.

So that means you only need to evaluate (a) how well the design from each company satisfies your needs (and pleases your senses) and (b) how good their services are relative to their respective prices.

When you do that you should be able to tell which price represents the best value.